Is the C: OS drive partition encrypted using BitLocker? If so, then the rescue media would need to have BitLocker support included plus the drive be unlocked manually when booting from the media. but it's turned into a personal challenge now. I'm curious as to what the right drivers might be and have been trying a variety of combinations over the past couple of days. I'm sure that this would have solved my problem right away but: a) I thought I should get a backup of the plain system as installed at first boot and b) I can be rather hardheaded when it comes to issues like this. Have you installed ATI 2021 in Windows on the new laptop and if so, have you tried making an initial backup from within Windows using the Acronis application - this should work fine! Hi, Steve! Thanks for the welcome and the detailed reply. Would you be kind enough to just throw me a bone here? Since this is a new laptop, the disk has been barely used, I can log into win10 without any problems, and a chkdsk does not return any errors, I guess I'm picking the wrong drivers or I'm missing a driver that should be included. However, the main C: partition is marked as "FS: none partition 0x7 (NTFS, HPFS)".
When including the chipset driver provided by ASUS (VMD_DCH_Intel_Z_V18._23144) and the client driver from Intel (client-64bit_driver_only_圆4), the disk is recognized and its partitions are listed. I've created a bootable PE and RE USB without any extra drivers and, as expected, the disk is not recognized. I haven't found a VMD setting in the BIOS but based on the controller driver I guess it's enabled (?).SATA mode in BIOS: Intel RST Premium With Intel Optane System Acceleration.Intel SSDPEKNW512G8 (Intel SSD 660p Series).I've been trying to do a complete backup of an Asus ZenBook 14 UX425 (11th Gen Intel) with the following specifications:
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